I am a student worker. I need help with:
The Administration and Business section includes information about: BARC, Data Warehouse, UCPath, Electronic Timekeeping, and more.
Collaborate provides instructional labs, presentation and interaction technologies in departmental and general assignment classrooms, campus wireless access to instructional services, student printing services, and remote access to specialized software.
UCSB’s Electronic Timekeeping system gathers employees' time and attendance information electronically and exports it to the campus payroll system. The system includes Kronos Workforce Central and the Timekeeping Manager Assignment Application (TMAA).
This sections covers email, messaging, calendaring, web hosting and analytics, and Zoom video conferencing.
UCSB's IAM and SSO provide the UC Santa Barbara enterprise directory, and support authentication and authorization services for use by campus service providers and partners.
The IT Services Catalog provides a single place for end users and customers to request assistance with technological issues and requests.
Communications Services provides a wide range of telephone services to the campus. Single- and multi-line telephone systems and accessories, voice mail, calling cards, authorization codes, conferencing, and advanced call routing and queuing are available to UCSB faculty, staff, offices, and labs.
The Wifi section includes information about eduroam and visitor network connection.
This active surveys page is where you can find current campus surveys that may be living in your spam folder.
The Billing, Accounts Receivable, and Collections System (BARC) consolidates and accepts payments for debts owed to the University for student and non-student charges. The centralized, computerized receivables system also identifies delinquent debts, and disburses financial aid.
This section lists each IT department on campus.
This sections provides an overview of the Letters & Science IT (LSIT) Knowledge Base: https://help.lsit.ucsb.edu/hc/en-us.
Connect provides UCSB’s messaging and collaboration services. The core components include e-mail, calendaring, and online collaborative drive storage, which are based on Google Workspace for Education.
Connect Sites, a website hosting and content management service, provides easy, self-editable content, simple web forms to create on the fly, and myriad advanced features available via plug-in "modules."
Here are some steps you can take to help secure your devices and your privacy while traveling.
The UCSB Data Warehouse houses the central repository of institutional data for reporting and analytics. It includes information from several transaction systems, including financial, payroll, human resources, space, and equipment. Users can access standard reports with EZ Access and customize queries with Hyperion.
Gateway Management Console (GMC) allows you to set up an account string and manage roles for other financial systems.
This section covers the various ways in which to receive IT support and well as a full list of services.
Phishing (pronounced “fishing’) is an email scam designed to acquire sensitive information from the target (you). The most successful phishing emails are designed to look like the email comes from a reputable source.
Many such emails that look as if they come from a UC Santa Barbara source. Some of these are legitimate, some may not be.
This section includes Information Security Articles, References, and Blogs.
All of our UCSB IT internships are now full. Please check back for future internship opportunities.
UCSB IT offers student interns a paid opportunity to complement their academic training by learning practical skills in a high-demand field. UCSB IT values our students’ opinions and believes their ideas drive the successful development of IT on campus. Students will work in an inclusive and welcoming environment for people of diverse racial, gender, and ideological backgrounds.
This is the UCSB IT Security section, which covers everything from security for students, faculty, and IT staff to how to report an incident, harassing or unwanted email, and a lost or stolen computer or device.
This page includes resources that will help guide faculty and staff on the necessary security software and best practices to protect their data.
From password management to social media security, this section covers the basics for securing your digital life as a student.
A VPN, or Virtual Private Network, is an alternative to a truly private network, where someone completely owns the infrastructure (i.e., wires) between locations and no one else can use it. Typically a VPN is used when some part of the network path crosses a public network such as the Internet or, in the case of wireless, "airspace." A VPN may also be used to provide additional security on private networks. The VPN builds an encrypted "tunnel" through a public/private network which provides the necessary confidentiality (this prevents snooping), sender authentication (this prevents identity spoofing), and data integrity for secure access to private resources.
Multi-factor authentication (MFA) makes it much harder for hackers to access your UC Santa Barbara information and accounts. Even if someone has stolen your passphrase, they will need a "second factor" - in most cases a temporary numeric code, to access your account. UCSB has partnered with Duo Security, a system that makes it easy for you enable MFA.
The Network Infrastructure Services section includes information about Advanced Connectivity Solutions, Ivanti Connect Secure Campus Virtual Private Network (VPN), Network Infrastructure Planning, and more.
PeopleSoft Financials is a financial tracking system of core accounting transactions for Business and Financial Services.
Qualtrics is a web-based collection tool used to conduct surveys, analyze responses, and perform data research activities. UCSB faculty, students, staff, lecturers, and career researchers can access a Qualtrics campus license for research and educational purposes.
Steps for students and faculty to take after discovering ransomware on their device.
Our way of life depends on critical infrastructure and the digital technology that operates it. The University takes steps to ensure the security of our infrastructure and systems, but cybersecurity is a shared responsibility, and everyone can take a few simple steps to make the Internet more secure!
You can connect with our Security Operations team at security@ucsb.edu.
Visit our IT Security at UC Santa Barbara page for more details.
The SiteImprove contract with UCOP provides a system-wide tool for testing web accessibility. All UC campuses can use the SiteImprove tool to test and monitor compliance with web accessibility standards.
Siteimprove is a third-party SaaS provider that helps content authors identify broken links, misspellings, ADA compliance issues, Search Engine Optimization (SEO), website analytics, and application or server response.
Smartsheet is a software as a service application for collaboration and work management. It is used to assign tasks, track project progress, manage calendars, share documents, and manage work, using a spreadsheet-like user interface. Smartsheet supports GANNT, KANBAN, and other views, integrations with Google, Office and other products, Android and IOS clients. There are over 400 UCSB accounts in SmartSheet and the tool is used extensively for campus IT projects including the Connect email migration and NHDC improvements.
Hosts in the "ucsb.edu" domain can acquire SSL certificates.
The following SSL certificate types are available for ucsb.edu domains through our enterprise agreement with InCommon: Standard, Wildcard, and Subject Alternative Name (SAN or multi-domain). Certificate use is free to departments.
This section includes information on a variety of student services, including MyBARC, cable T.V., eGrades, student printing, and more.
This section includes instructions for how to contact IT support as well as learning and development resources including the UC Santa Barbara Learning Center and LinkedIn Learning (formerly Lynda.com).
UCSB ETS, partnering with a commercial Video Surveillance provider, can deliver a managed, supported, scalable, and cost-efficient “one-stop” Video Security as a Service (VSaaS). It provides 24/7/365 access to a web portal with videos recorded from cameras installed at your location for searching, viewing, and downloading.
Here, you'll find everything you need to find answers related to all things IT at UCSB in a clean, easy-to-follow format that reflects our brand. The new site provides a clear message of what we do and where our value lies in serving as a resource and catalyst to support UCSB's mission of research, teaching, and community service by delivering IT infrastructure and enterprise application services.