Overview
The UCSB campus network is protected by Unified Threat Management (UTM) service on firewalls from Palo Alto Networks.
Inbound and outbound network traffic to known malicious IP addresses is blocked by the firewalls.
In addition to traditional firewall protections, the UTM can identify specific applications (App-ID) and provides threat protection for systems on the campus network - including antivirus, anti-spyware, vulnerability protections, Wildfire analysis and URL filtering. URL filtering blocks access to websites that may contain harmful malware or phishing content.
Large IT support organizations (AAIT, ARIT, Engineering, GRIT, ITS, LSCG, LSIT) have been delegated access to a Virtual System (V-Sys) on the UTM. They can independently administer firewall security policies for their networks.
Departmental network administrators who are not part of the large groups above can strengthen the security posture of their departmental networks by working with the Security Operations Center staff to migrate existing network ACLs to firewall security policies.
Request Information
Questions about the UTM service should be sent in ServiceNow.
Special Considerations
Not applicable.
Support
Support inquiries about the UTM service should be sent in ServiceNow.
Service Level Agreements (SLAs)
Not applicable.